Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Australia : 5 - 10 business days
  • New Zealand : 7 - 14 business days
  • United Kingdom : 7 - 14 business days
  • United States : 7 - 14 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Custom and personalized orders

Prices vary, depending on Size, Style, Content. Starting rate is $400 AUD. (This is for one person at A4 size) Once confirmed I will make you your own Custom Listing.

Portraits can take up to 10 days to create. Subject to avaliablility.

Gift wrapping and packaging

All my portraits are packaged in an acid-free cello bag and backed with 700gsm box board. Wrapped in brown paper, secured with string and sealed with a sticker.

They are then popped into a brown 100gsm button close envelope for safe travels. Addressed and sent on their way with a hug and a kiss.

Care instructions

If for some reason your Portrait arrives worse for wear, Feel free to contact me I'm happy to help!

Legal imprint